How to use the Export & Import tools?

Export/Import URLs is a download/upload tool that works in two format options - CSV or XML.

  1. Login to your account and click Manage URLs button.
  2. Click Export or Import button in upper right corner of link list.
  3. Note* Export and Import is not available in free trials. These buttons are visible only for normal subscribers.

Export Function


Import Function


Other details about the import procedure

  1. Supported file formats: CSV and XML (format recognized by mime-type sent by browser, not by file extension).
  2. Supported import fields: long URL; short URL (short URL parsed and only hash is used, other parts ignored).
  3. Short URLs with duplicate or invalid hash are skipped.
  4. Long URLs are validated according to our normal validation procedure. If it is not valid, the URL is skipped.
  5. Requires semicolon delimiter instead of comma.
  6. If using quotation marks around URLs, a misplaced mark can trigger an error. Quotations are not mandatory, but highly recommended if URLs contain unusual symbols or spaces.
  7. Import looks for long URL then short URL. Required column order: "long URL";"short URL"
  8. First line is always used for column headers.
  9. If you need a clean slate in preparation for a new import, a quick way to do this is Settings > Account > Account Settings > Purge URLs

Import format examples

CSV file examples


User-space specific error messages

XML parsing error: "Error reading XML file"
XML errors: [description of syntax error]
Error messages that mean unable to recognize format
File upload error: "Unknown file type"
CSV parsing errors: "Error reading CSV file"
Data format requirements not met: "0 URLs imported"
"Empty URL"
XML error "Not well-formed (invalid token)" at line 1, column 1