Profit fromUncertainty ProductsProduction People Process Profits
Shift Happens!®
Journey ToBright Ideas
To Capture New Customers Requires EMOTIONAL SPACE EXPERTCONNECTIONRELEVANT VALUE SERVESDIFFERENTIATION MARKET PASSIONATE
Wealth is not gained by perfecting the known, but by seizing the unknown. ©2017 James Feldman [email protected] 312 527-1111
WIIFM
Seize the Opportunity Not rely on many resources 4Completely solve the problem 3 2It’s not creative 1unless it sells Innovative Solution Criterion
Acceptable at the highest level Implementable at the lowest level 8A solution few will find 7Not produce 6 negativeside effects 5 Innovative Solution Criterion
there were two choices:the pain of disciplineorthe pain of regret 2004 ©2017 James Feldman
discipline had its benefits ©2017 James Feldman
Uncertainty
“A Tale of Two Candidates”The best of times… The worst of times
Uncertainty
Open: Issue Most Important to Clinton Supporters
Open: Why Support Hillary Clinton
Open: Issue Most Important to Trump Supporters
Open: Why Support Donald Trump
They said… Social media Volatile Harder to get presence critical Stock new clients The housing market to our business Market for small biz. stays stuck in the mud Unemployment StaysMore clients to Mobile back on price. Technology poised elevated for growthI heard…
10 Ways Trump May Impact 2017Overtime Exemption Minimum SalaryAffordable Care Act IP & Emerging Techs Immigration Policy Environmental Policy Dodd-Frank New Trade Environment Capital & Capital Markets Tax Reforms ©2017 James Feldman
Predicting Gets Complicated Uncertainty
Reward Fresh Ideas
©2017 James Feldman
Change Model Map the Measure & Journey Manage AssessInnovativeness Plan Systemize Change Innovation
Investigate insideInnovateInitiate
Right Wrongsolution problem
Depth DistanceDetermination
Depth investigation identification ideationimplementation Determination impact Distance
Champion creativity and innovation will follow
Your mind is a container of possibilities
Our Goal…When Opportunity Knocks DBiealPorgeupearwBeBidthfoyroaur Customers
The types of innovation cultures Be ridiculous & willing to fail Create a passionate & inter-connected innovation culture Have a strong internal focus Keep the pipeline flowing ©2017 James Feldman
The real trend is ©2017 James Feldman
To build ACTIVE COMMUNITIES engage DISRUPTIVE INNOVATION
Is there a disruptive way to profit from uncertainty?
Change Model Explain the Focus on ‘me’ Rationale for issues Expect changeResistance 20-50-30 Choose your Rule Opening moves
Culture eats strategy for breakfast!
How you thinkis as important as what you think. Aha
Aha
Beware of AhaDistractions… disguised asOpportunities. ©2017 James Feldman
All change is not Aha innovative.All Innovation is Change. ©2017 James Feldman
In the past you may haveweathered the storm
the survival of your business
could hinge on your ability to receive, grasp and act
the survival of your business is now
Work/Balance Money Mgt. Business +\- Vacations Significance Success Team Building Residual Income Family Social Impact ©2017 James Feldman
Ask yourself Question 1 1 How are we different? 2 Question 2 What do our 3 Customers need? Question 3 Why should our Customers buy it?Are we under-charging and under-earning? ©2017 James Feldman
It’s not aboutbeing the best at what you do, but theonly onethat doeswhat you do.
Change Model Over Wear your communicate commitmentPromiseproblems 20-50-50 Beware Rule Of bureaucracy
Develop guiding Aha Principles of ‘what must be true’ for growth.
profit margins cut in half
IMPRESSOnly 10% Of CustomersMake Their Buying Decisions Based Solely On Price
don’t reduce your prices
Having the lowest Ahaprice is the single worst point of differentiation.
Stop underchargingand under earning.
question everything
If you were starting from scratch, and there were no hindrances, no obstacles, and no limit to your resources, if anything was possible, what would you do differently?
What does your client… Want? Need? Value? Expect?
Your clients want Better Results.Better Outcomes.
Clients’ power resides in theirlevel of contentment with your solutions
How do you intend toposition or distinguish yourself from your competitors?
What important strategic goals can beaccelerated through the use of change?What new growth opportunities should beexplored by innovative techniques?
How can you use Innovationto support those goals?
How are you working on your business… Differently…to enhance profit? To upsell? To provide better service? What keeps you awake at night? What keeps your client awake at night?
What’s the biggest change or most innovativepractice, service, or product have you launchedin the last year?What product or service would you eliminate ifyou had to get rid of ‘dead weight’?
1. Record ideas2. Recall ideas3. Recycle ideas
Change Model Create a Explain the Outpace theReward system Know-how resisters To support needed change Get resistance Track behavior out into the open Measure results
Set the Aha Right ToneFrom the Top.
technology can’t truly replacepersonal service
you are thecompetition
keep your promise
Keep Your Head Aha On A Swivel.
listen to your customers & suppliers
and learn
…if no WIIFM your Customers switch off
Success comes Aha from turning problems into opportunities.
Can you personalize your buying experience? The New Demand of Personal Trust
People buy from Ahapeople they trust. Build trust and price isn’t an issue.
What’s your next move?
How To Reduce UncertaintyStrengths WeaknessesConnect with your Focus on What’s InCustomers needs It For Me? and wishes Focus on your ThreatsOpportunitiesUnderstand that Making the rightselling is transfer decisions of emotions
Proactive Customer WOW1 What’s in it for me? (WIIFM)2 Will it solve my problem?3 Cross-telling vs. cross-selling.4 Incorporate in daily B2B conversations.5 Upsell: You want fries with that…?
create breakthrough products
Creativity Technology InformationFlexibility Label AssociatesSuccess/ Failure Innovation Label (Change) Management Employee Tools PhysicalEmpowerment Space
Be willing Aha to Fail.
Logic makes people think.Emotions make people act.
make traditionalists squirm
AhaDrive for Change.Innovate for Growth. Lead Smarter.
http://tiny.cc/salespatron http://tiny.cc/colorblenderTracks views & sales leads Find what color families work togetherhttp://tiny.cc/evercontact http://tiny.cc/freegraphicsKeeps your contact list updated Free images for brochures, presentations, http://tiny.cc/mailstrom Website, newsletters, etc.Organizes your email http://tiny.cc/slideshophttp://tiny.cc/MileIQ Free slides for Powerpoint or KeynoteTracks your mileage http://tiny.cc/FreeSlideshttp://tiny.cc/flipbook More Free slidesCreate turning page books http://tiny.cc/FREESHhttp://tiny.cc/youmail Thank you chocolates and unique giftsAnswers your mobile with name of caller http://tiny.cc/PP10tipshttp://tiny.cc/jfzoom PowerPoint and presentation tipsMeetings on web/record/share http://tiny.cc/Ppeffectivenesshttp://tiny.cc/namegenerator Effective Powerpoint/Keynote tipsGenerates products, service, company names http://tiny.cc/freefontshttp://tiny.cc/strikingly Free Fonts and creative resourcesFree website creationhttp://tiny.cc/sotellus ©2017 James Feldman [email protected] 312 527-1111Create real time reviews of your services
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We PROVIDE solutions… not deliver products. We CREATE value… not provide services.We ENGAGE our consultants'… not sell to them. We are PROBLEM SOLVERS… who charge for our WISDOM.
What am I doing differentlytomorrow that will obtain betterresults than I achieved yesterday?
YourJourney ToBright Ideas just started
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