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User Experience on Counseling/Psychotherapy Services in Kerala
Hi
This is an independent survey aimed at understanding the feedback and experiences of public regarding counseling and psychotherapy services in Kerala. If you, or a significant person of yours has received counseling, psychotherapy or similar services (other than medication from a Psychiatrist) in Kerala during the last three years, kindly consider sharing your experiences using this form.

This study is not funded or sponsored by any agency, and the participants are not being offered any incentive for participation. The data collection is expected to be completed by December 2021.
The final results of the study will be published for public consumption and discussion.
Your inputs may help to improve the quality of mental health services. The personal information that you provide will be kept confidential and will be used only for research purposes.

Note: In case of multiple instances or multiple modes of services used, it is preferred that you give the experience related to your most recent instance of seeking the service.

In case of queries, please write to chinchu.c@zoho.com or ascentngo@gmail.com 
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I have read the disclosure above and provide my consent to be a respondent in this survey. I understand that the personal information that I provide will not be shared with anyone, and that the data will be used for research purpose alone. *
Which district do you belong to? *
Which district did you receive counseling/psychotherapy from? *
Even if you availed the service online or over phone, if you know the location of the Mental Health Professional, please select it as the option.
What is your age? *
In completed years
Your Gender *
Your present marital status *
Mode of counseling/Psychotherapy that you availed *
If you've had multiple experiences, please tell us about the most recent one
Do you prefer a Counselor/Psychotherapist/Psychologist of the same gender? *
Do you think that Counseling is fundamentally different from advising ? *
Frequency of the counseling/psychotherapy service that you availed? *
If you've had multiple experiences, please tell us about the most recent one
How adequate was the time allotted to each session? *
Least Adequate
Most Adequate
How much is the adequate time for a session in your opinion? *
In hours
Total duration of the service that you availed *
How long did the counseling/psychotherapy interaction last? In case of more than one experience, better give the overall duration.
How satisfactory was the overall service? *
If you've had multiple experiences, please rate the most helpful/useful one.
Extremely satisfactory
Not at all satisfactory
Comments on the particular experience, if any
Do you recall the exact name/terminology of the service or psychotherapy that you availed *
Did you enquire about the qualifications of the Counselor/Psychotherapist before consultation? *
How did you decide to seek Counseling/Psychotherapy? *
Did you ever feel that the Counselor/Psychotherapist/Psychologist was being judgemental towards you? *
How much affordable was the fee for you ? *
Did the Counselor/Psychotherapist/Psychologist initially talk to you about confidentiality and privacy? *
Did you ever feel that you (or the client) were interrupted while speaking by the professional during the session? *
Overall, how much is the availability/accessibility of a Counselor/Psychotherapist/Psychologist in Kerala? *
You may respond based on your experience with finding a professional
Do you think online counseling is as effective as face-to-face counseling? *
Do you think that counseling through telephone is as effective as face-to-face counseling? *
Any other experience or feedback related to the Counseling/Psychotherapy service experience of yours
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