Get a full summary of all pending Sales and Service issues, by their current stages and due period: past, present and future One click to take you to a detailed view of each case and another click to view the case specifics
Get all of the customer information saved on your OpenCart in one place: contact information, activity log, order history, customer activity, Leads and Services history and customer returns.
Take action with any potential customer interest. record each interaction, update the lead stage and set a due date for follow up. Once realized to a pending order, link the lead to the order and keep track of it. OpenCart's own order history's note and stage updates are already integrated!
Handle csutomer's feedbacks, questions and issues in one place. Set the issue, keep track of the interaction and link the case to the relevant order.
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