4/10 Poor
Ralph
Apr 21, 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Let me start by saying that the staff were all super friendly and kind. My gripe was with the overall condition of the place. I was booked for 4 nights and 5 days and only ended up staying 2 nights. Let me preface this by saying that they were undergoing a remodel at the time. With that being, the focus appeared to be more so on cosmetics vs build quality. If I could rate my first room out of 10, it would get a 2. The AC made a horrible loud obnoxious noise throughout the entire night, causing me to request another room. However, even the 2nd room had a similar issue smh. There were several nails sticking out the bathroom doors, stained areas throughout the entire room. The bathroom door would not stay close so it had to be left ajar. The water left a yellow stain in the tub which was very disturbing in of itself. There were several non-working elevators throughout the property. For a place charging about $200 a night, I was shocked. It’s like the company did not care about standards nor its guest. I believe they are able to get away with charging that much for deplorable conditions all because it’s the capital and they are right next door to a port for cruise ships.
Out of my 35 years on this earth, this is bar far the worse place I’ve ever stayed. That is saying a lot since considering that I’ve stayed at $50 motels. The only saving grace is the location and their staff.